Issues in the Implementation of Software Process Improvement Project in Malaysia

Software Process Improvement (SPI) became known in the last twenty years. SPI is crucial to augment software process capabilities in software companies to face present demanding and global market. There were numerous published studies in United States, Europe, Australia and North America. Yet, there was still being short of research and published studies on SPI in Malaysia. This research attempts to fill this gap by focusing to analyze the resistance factors that de-motivate the implementation of SPI project specifically software companies operated in Malaysia. This research has been conducted during March 2008 until August 2008 and it used a survey instrument to gather data from 39 companies operated across Malaysia with the total of 251 professionals responded. The findings showed that organizational factors specifically human factors are playing an important role in determining the success of the SPI project. Participation and commitments from all individuals across the organization are also vital and imperative to ensure success for SPI initiative. Key-Words: Software Process Improvement, Resistance Factors, SPI Implementation, SPI in Malaysia